After creating a good relationship with our customers, you should consider how to maintain relationships with our customers, of course, this is not an easy task. However, this is extremely important for business survival and growth. In order to maintain these subtle relationships, the CRM system is essential. In the world of open source, it will inevitably not leave CRM.
Let's first find out the 5 top open source CRM systems. This article is not a simple list, and each CRM system he has raised emphasizes its excellent and powerful.
What is CRM?
CRM is an abbreviation for user relationship management. The CRM system is a web application that is used to organize information about customers and potential customers. However, the CRM system is not just a simple correspondence, which records the user's transaction details, and even the user's address and attitude during sales.
Many CRM systems are linked to financial and accounting systems to help companies track income and overhead. They can help companies make better predict users' future needs. Open source CRM system deployment is simple, only one server, a database and a browser enough.
Let's take a look at these five open source CRM systems that help manage user relationships.
1, SugarCRM
SugarCRM This has functions, including users, potential users, and contact management; reports and analysis; support mobile work; there is a series of market-related tools.
SugarCRM has two viable versions: hosted version and Community Edition. The hosting version needs to be paid, and there are three pay levels (professional version 35 $ / m, enterprise version 60 $ / m and flagship $ 150 / m), if you really want to get involved, you can go to the official website to register and experience 7 days.
Community versions, users can install them on their own servers. Compared to hosting versions, the community version is definitely less function, but for small companies, the community version is enough.
2, vtiger
Although vtiger is developed based on SugarCRM, it is not cottage. It has all core features of SugarCRM, but the system does not bring some functions such as collaborative work, task management, and third-party integration.
Most people who have used vtiger believe that vtiger is a small and medium-sized company's no choice. Like the community version of SugarCRM, VitiGer integrates the functionality required for the group and supports expansion.
Users can download and install VTIgers on their own servers, or select managed versions. The host is 12 knives per month and also supports free trial.
3, CIVICRM
CIVICRM has two features that distinguish between other CRM tools: non-profit groups and work with Drupal, Joomla or WordPress. This means that non-profit organizations or individuals can integrate their seamless integration into their own website or content management system.
The emergence of CIVICRM solves the urgent needs of non-profit groups. Not only can help track contacts and donors, but also pay close attention to donations, fundraising and planning and monitoring fundraising activities.
People can download demo versions and complete tools at any time. Some third parties provide CIVICRM managed versions.
4, FAT Free CRM
As its name, FAT Free CRM is a small but powerful system. Its developers say "Software self-collaboration, potential user management, contact list and opportunity tracking." FAT Free CRM does not compete with SugarCRM or VTIGER, but it is a function of small companies or organizations, Fat Free CRM Still more than enough.
However, FAT Free CRM has interfaces that are more attractive and easy to operate than other CRMs. In addition, some plug-in / expansion programs also support FAT Free CRM, and developers can write themselves with Ruby On Rails.
FAT Free CRM does not manage the host, so organizations or individuals need to download installed on their own servers. Before you do, you can try it with the online demo of FAT Free CRM.
5, ZURMO
What kind of chemical reaction occurs in CRM gaming? ZURMO is such a CRM. ZURMO not only integrates a CRM's own function (like contact management, transaction tracking and reporting), it also rewards using the system!
According to its developer, Zurmo "uses game / game mechanism to reward people using the system to promote the best practical behavior." This mechanism encourages users to explore zurmo: The deeper the user's discovement (for example, how to use high Efficiency), the more rewards. ZURMO offers online demonstrations, which are free trials.
Related Reading:
Top Ten Most Successful Open Source Projects in 2012
ORMEROD open source 3D printer reveals 3D printed mystery, Yuanfang, how do you see?
Makeblock: We have to do an open source hardware!
Easy DIY intelligent hardware, open source electronic prototype platform HIPPO-ADK
Our other product:
