As far as it is, the unmanned supermarket wants to truly unattended, and does not affect the user experience. It is inevitable that the technology and management cost it uses.
Recently, Alibaba's unmanned supermarket "Amoy Coffee" debut in Hangzhou, there is no cashier, no need for a long team, and things can be taken. When I first entered the store, I opened "Mobile Taobao" and sweep the QR code at the door of the store. I got an electronic admission ticket. After sweeping this electronic admission ticket, you can shop after entering the store. If you enter the whole process, you don't have to pick it up. However, this supermarket is just a test water, and there is no timetable for commercial use.
Now, more and more life scenes can be used to use artificial intelligence technology. One of the results is that all places you can save, try to use the machine, such as unmanned, such as these two days of brushing the unmanned supermarket.
Technology is not mature
In fact, the emergence of no supermarket is not just a recent thing. At the beginning of 2016, Sweden appeared in the mobile phone scanning QR code, and the mobile phone binding the credit card payment for the unmanned convenience store NRAFFR. In the second half of last year, Japan launched a "unmanned shop" program in Japan, introducing unmanned cash regions and "electronic labels" in the convenience store. Japan's convenience store giant Rosen has become the first company in this technology. Since then, five large-scale convenience stores such as Japan, including five large-scale convenience stores will be introduced into the system. In May of this year, the Korean Lotte Group starts testing the "brush hand" payment using biotechnology at 7-11 high-end version "7-11 SIGNATURE".
At the end of Sweden, South Korea and Japan, the United States Amazon launched Amazon GO convenience stores in the end of the year, in technology, more advanced, computer vision, depth learning algorithm, and sensor, image analysis and other intelligence Technology. These techniques are also applied to the driver's car. Simply put, Amazon's unmanned convenience store, through the relative position between people and shelves, and the movement of goods on the shelf, which item is to take away.
In these days, the Hangzhou unmanned supermarket in these days, which uses visual sensors, pressure sensors, and IoT payments. The key is to add RFID (commonly known as electronic tag) tags to each item, which non-touchless automatic identification technology. It automatically identifies target objects through RF signals and acquires related data, identifying do not need manual intervention, and can work in various harsh environments. Similar techniques are currently used in the magnetic buckle of some libraries and offline stores. It can be said that this is a relatively mature and inexpensive solution.
However, this RFID tag itself also has problems that cannot be overcome. For example, special materials such as glass cannot be identified. If the label is pinched tight, it will not be recognized. Therefore, relative to the computer vision used in Amazon, this technique is mature, cheap, but to meet the unmanned supermarket in the future, I am afraid there is a certain distance.
Of course, from the technical saying, even a computer vision, there is currently a certain problem, for example, it is easy to identify when the traffic is intensive. Amazon's Amazon GO, currently can only pay less than 20 people.
Not low operation cost
However, with the improvement of technology, the problems on these details, I believe it will be gradually solved. A more important question is that this unmanned supermarket will be a new way or new trend in offline retail?
From a business perspective, no supermarket aiming should be human saving, improve shopping experience, and goals that can be replicated and scale. For example, Japan's unmanned convenience store is because Japan's human cost is too high. China's retail industry is bound to face the same problem.
However, from the perspective of the service, whether the retail store revenue, just considering the human cost a single factor? I am afraid it is not. Investors in an investment agency have taken a cost analysis as an example of 7-11. At the moment, 7-11 is the world's largest convenience store, but its artificial cost is only 1.8% of the entire revenue, even if it is added, less than 5%. If you cut the manpower, you will cause the project that needs to do. The service can't do it. It is precisely that these projects and services are also a very important part of their profit composition. Under the comparison, it is not worth it.
In fact, whether Amazon's Amazon Go is still "Amoy Caffe", I want to really do anyone, and I don't affect the user experience. The technology and management cost it use will inevitably be very high. It is possible to reduce its cost unless large-scale replication is performed. But the problem is that such an unmanned shop, the traffic, the user population, and the product structure have certain requirements, such as at least if the traffic intensive commercial circle, residential area, etc., otherwise it may be difficult to achieve the expected effect, these They are all thresholds of unmanned supermarkets.
Under the promotion of new technology, the new business model is continuously emerged, but this unmanned supermarket will become a new trend, and whether it will replace the traditional retail mode, it has to be tested. However, in this intelligent era, perhaps everything is full.
Original link: https://www.eeboard.com/news/supermarket-2/
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