With the rapid development of Internet, big data, Internet of Things, artificial intelligence, the current intelligence has been transitioned to wisdom, and the wisdom hotel refers to the hotel has a complete intelligent system with digital information through digital and networking. Service technology. The wisdom hotel integrates the latest technological means such as big data, artificial intelligence, the Internet of Things, is committed to providing quality service experience, reducing human and energy cost, through intelligent facilities, improving hotel management level, meeting personalized accommodation Consumer demand. According to the tourism hotel positioning situation, in order to enhance the quality of hotel service, improve management efficiency, reduce operational energy consumption, enhance guests to experience, and choose to use both guests to use, and moderately control the cost, and have certain Forward-looking demand programs, the requirements may not be born to move hard sleeves, and they can't intelligently intelligence. They have only given the hotel science and technology elements, and they do not give the guests. Browse. RCU Correspondence and Wine Pasket System (PMS) can interconnect To meet the technical requirements of room control, such as interface communication protocols, network configuration, etc.
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I. Introduction to Wisdom Hotel Room Control System Solution
Second, Wisdom Hotel Room Control System Solution Advantages
Third, Wisdom Hotel Room Control System Solution
Fourth, smart hotel room control system program characteristics
5. Smart hotel room control system composition
Sixth, Wisdom Hotel Room Control System Working Principles
Seven, Wisdom Hotel Room Control System Development Prospects
Body
I. Introduction to Wisdom Hotel Room Control System Solution
The Wisdom Hotel Room Control System is the latest domestic and foreign technology, and the latest generation of hotels in independent design, R & D and manufacturing of room control and management requirements for all types of hotels. The system utilizes advanced technology such as computer control, communication, with intelligent customer control host RCUs in the room, integrating the information response, lighting, air conditioning, curtains, service functions, and services to achieve electric energy saving, security, network The function of monitoring, service is humanized; room staff identification, detection door status, safe switch state, room temperature status, etc. All real time information is in progress, if there is an abnormal antenna to notify relevant managers. According to the target model of China's hotel room management, the system combines international advanced management methods, summarizes user needs, applies the latest information technology, and selects well-known brand components to achieve long-term practical, stable and advanced control requirements for rooms.
The system includes intelligent customer control host RCUs) / Room assembly, RCU management software, network communication equipment three parts, using mature Ethernet TCP / IP communication protocol, can be perfectly integrated with the hotel's existing network. Intelligent customer control host RCU) built-in switch, easy to implement multi-mesh one, save wiring cost. All equipment can be used local controls in the rooms, or can be set and controled on a computer terminal that has been authorized by the hotel's local area network. Focus on the hotel WeChat public account, WeChat control, directly with our company IPTV After the system is connected, you can directly control light, air conditioning, etc. on the TV interface. Second, Wisdom Hotel Room Control System Solution Advantages
Wisdom Hotel has a complete intelligent system, realizing hotel digital information service technology through digital and networking, achieving hotel intelligence can reduce energy consumption, save human cost, and create benefits. At the same time, the hotel is a place where guests are serving guests, and the Wisdom Hotel can make more care of personal privacy, personalized demand, and feeling of high-tech. Intelligent system, to improve efficiency, reduce energy consumption, benefits.
1. Open source throttle, more environmentally friendly
In recent years, the state has also paid attention to environmental protection, which requires the hotel to waste energy as before. So the hotel needs a good wisdom hotel CDM. Wisdom Hotel Customer Service System, has undoubtedly more than the design of the past customer control system, which can be combined with air conditioners to reduce energy.
2, the appearance is fashionable, the process is superior, the product is stable
Intelligent intellectual control RCU motherboard, appearance fashion, process superior, product stable. Not only is the construction of professional wiring drawings, intellectual wiring drawings, but also professional customized. It is more convenient to connect the construction staff and more efficient. It can be reduced about approximately one-thirds to save costs to the construction party. At the same time, the Department of Engineering shall leave a permanent drawing, repair and peace of debugging. The quality of a product, first of all, it is necessary to see the components used, and the intellectual control RCU is a full range of Panasonic Anti-surge relay, which is more stable.
3, intelligent system design, more convenient check-in experience
The hotel market competition is increasingly intense, then it is necessary: product stability, reasonable price, powerful wisdom hotel Customer control system, wisdom customer control system has powerful interface, docking mobile phone, WeChat applet, language control, IPTV Some high-end features. Give customers a more comfortable stay, you can meet the consumer experience of many people. Third, Wisdom Hotel Room Control System Solution
The Wisdom Hotel is the use of artificial intelligence combined with hotel scene services to provide super convenient services for home store customers to reduce costs for hotels to reduce service quality, thus being used by many hotels. The content of the wisdom hotel room control system is mainly air conditioning system, lighting system, new wind system, power, environmental monitoring, etc. Its features mainly have the following aspects:
1, intelligent linkage
Hotel room control technology helps the hotel's new wind system, air conditioning system, electricity, and environmental monitoring system, which makes these subsystems to intelligently link according to the external situation.
As in the premise of energy saving, the environmental monitoring system monitors the carbon dioxide and carbon monoxide concentration in the air in the induction device, and feeds the air quality information to the intelligent terminal system, and improves air quality through the intelligent terminal.
For example, a banquet hall, a restaurant, a café, a Chinese and Western restaurant and other areas. The air quality of the flow of the food is relatively poor, the environmental monitoring equipment will feed back the information of the air quality of the area to the intelligent terminal, and the intelligent terminal device proposes a sound and light alarm to the manager, and prompts whether to open a new wind system Improve air quality. Or set to automatic air conditioning, etc., to achieve the urgent intelligent linkage monitoring.
2, timing control
The room control system can be automated by timed function. If you open a new wind system at 8:00 in the morning and 8:00 in the evening, the indoor dirty gas is discharged out, and the fresh air of the outdoor quality is sent in.
A row, make the indoor environment healthier. Other hours If the outdoor temperature is lower than the indoor temperature, the air conditioner is opened in a refrigeration state, the intelligent terminal system will turn off the air conditioner and then open the new wind system to avoid waste of energy to achieve more energy-saving purposes.
3, custom profile
The hotel meeting room, based on the conference process, multi-sense mode control over conference equipment. There are mainly projected mode, seminars, detonation mode, backup mode, cleaning mode, leaving mode. If you leave the mode When there is no one in the report hall, press this button to turn off all power.
4, lighting control
The light control can be flexibly transformed according to the atmosphere of different occasions. If the banquet hall usually has a feast, birthday banquet, party, thank you banquet, etc., through the combination of various sets of lighting, put food with the color, fragrance, flavor, and create a corresponding light scene atmosphere.
The report department can set up a variety of modes depending on its use function, such as the reporting mode should be mainly outstanding the image of the spokesperson, the chairman is 70% ~ 100%, and the light transmitter should be opened properly, so as not to affect the statement The person feels as the principle; the audience seat should be mainly based on cartridge (brightness 80%), which is convenient for participants, and the wall light is all open.
5, background music control
According to different time periods, the hotel's internal and external music systems can play different styles of music, and hotel managers can centrally control play tracks, or timing settings, such as important activities, can also use guests, dinner and other scenarios.
6, intelligent customer control RTU
When guests are magnetic (or closed), the customer's control RTU began to collect information captured by the wired infrared human body sensor (through infrared code learner to implement information conversion) (someone in the room or in the room), If someone is found in the fifteen minutes, it is judged as a guest (now in the room); if the information in the fifteen minutes has always been an indoor unmanned, that is, it is judged to leave the door or check out the guests. .
When the guest RTU is judged to be a guest (now in the room), the smart air conditioning control system is turned on, turning on the lighting or turning off the curtain; when the guest RTU is judged to go out or check out, the intelligent air conditioning system is closed All electrical equipment. Through intelligent control, the air conditioner is only turned on when the air conditioner is required. It does not need to turn on the air conditioner to turn off immediately, save power, and scientifically use air conditioning to extend air conditioning life. Fourth, smart hotel room control system program characteristics
The wisdom hotel room control system system is not a simple upgrade product of the traditional room control system, but in terms of the concept and technology, the "revolution" is innovative, and the system surrounds the four elements of "energy saving, green, humanities, and technology". Given many new features, the characteristics are mainly manifested in the following aspects:
1, energy saving, water saving, saving configuration, saving human resources, extending equipment life
1) Intelligent identification, eliminate illegal to take electricity, can be set separately for different identity of the control authority;
2) Network air conditioning control, multiple mode selection, efficient energy saving;
3) Light, curtains, water valve intelligence control, power saving festival water;
4) A host can bring multiple thermostats, save equipment configuration, save investment;
5) System network inspection, real-time monitoring equipment operation status, save human resources, convenient engineering management;
6) Make a timely warning of the fault operation of the equipment, avoiding the work of the equipment "with disease", and effectively extends the equipment life.
Energy expenditure is a maximum cost in the normal operation of the hotel. The cost of electricity is usually the biggest expenditure of the hotel in addition to the site costs and labor costs. In the hotel's electric energy consumption, air conditioners are energy consumption, hot water supply, and the lighting power is ranked third. The application of network-type thermostats and intelligent refractive power saves can save a considerable energy cost.
2, safer security
1) Weak power operation panel, no radiation, use and maintenance is more secure;
2) Smart card electronic door lock, convenient to check the opening record, provide security protection;
3) SOS emergency call button, respond to emergencies;
4) Door magnet, window magnet, safe, infrared microwave detector signal detection, real-time information transmission;
5) Very state network alarm, instant processing;
6) The power system is reasonable, effectively expanded, avoiding equipment and line overload work, eliminating hidden dangers.
3. Provide guests with more user-friendly and services for guests
Remote network air conditioning control, allowing guests to stay comfortable, network-type thermostats can achieve automatic control of air conditioners in the room according to the room. If the room is "rented", "open", "has been rented", "vacant", etc., air conditioners set the parameters automatic switching mode according to the system to achieve the purpose of improving service quality and energy saving.
1) The rooms "have / unattended", "Please wait" to show, show the people's concern;
2) If there is no one, the bathroom intelligently ventilated exhaust, always maintains the air in the room;
3) Current control panel warm backlight display, buttons to sound, add the ultimate charm;
4) System "Open", "Welcome", "Sleep", "Out", "Check Room" and other control models are convenient for guests.
4, comprehensively improve the hotel management level
1) Room information Real-time network transmission, multi-client display monitoring, monitoring room check-in status and service requests, support management service personnel to provide support;
2) Data queue quantization assessment standards, improve service management level;
3) System network inspection and convenient engineering management;
4) One button "Check Return", "Please clean", convenient guests save human resources and improve work efficiency;
5) Gash the floor communication monitor, can be found in real time, visible room information, convenient service management;
6) Flexible, with the hotel management system, electronic door lock system.
5, high-performance mature system products, automatic upgrade
1) Scientific design, selection of devices, strict quality inspection, tempering excellence;
2) Anti-static, high temperature resistance, anti-interference
3) The communication system is reliable and fast;
4) Modular software and hardware design, convenient configuration, maintenance and upgrade. 5. Smart hotel room control system composition
The Wisdom Hotel Room "Control System" is one of the smart subsystems of building hotel buildings. It not only integrates intelligent control and management functions, more intelligent, networked, standardized, personalized customization. Based on the idea of contemporary high-tech and hotel scientific management, the hotel will help the hotel to achieve open source and fertilizer, and manage it.
1, Wisdom Hotel System Management Backstage PC
Front End Information Management: TV system, customer warm platform system information release management, information content including hotel introduction, service information, electronic magazine, restaurant, dishes, etc.
Room Call Service Management: When there is a call service, the system automatically pops up the call information and accompanied by sound prompts, tracking the service at any time, allowing the hotel's service more fast.
Order management: Guests are ready to order all orders such as the TV system or WeChat platform, order, order, booking, booking, etc.
Smart Room Management: Remote control light, air conditioning, curtains, TV, etc., air conditioning, curtains, television, etc., and energy-saving strategies, when guests enter or leave the room, the air conditioners, the lights are automatically opened or closed.
Supplier Management: The hotel can find a third party cooperation, allowing suppliers to release goods and follow-up services, and the hotel can only be supervised.
Marketing Management: The hotel can make an advertising and a discount letter, and the directive area of the Time-signed area is directly sent to each room and guests, interacting with guests, adding guests to the hotel.
2, smart hotel system management background mobile phone terminal
Order Tracking Process: Receivement of Orders, Order, etc. Order, Tracking Order Processing
Call Service Management: Hotel Room Call Service Information Receive, Response, and Tracking Processing;
WeChat platform Rate Management: Hotel WeChat platform system online booking, house prices can set different rates according to time, date, increase the hotel's reservation;
Marketing promotion: Hotel Marketing can push advertisement information to the hotel room TV end or mobile phone WeChat guests, guests can see the hotel's preferential advertisement;
Member Inquiry: Hotel managers can view every user of the hotel at the hotel's consumption, check-in, back-end ratio, allowing managers to understand the situation of guests and make strategies in time. Help the hotel to get more market share in a more close to the user's promotion. Sixth, Wisdom Hotel Room Control System Working Principles
In the customer control system, the intelligent controller is the core part of the system, mainly32-bit single-chip microcomputer and peripheral circuit, communication interface, drive module, relay and other devices.
Among them, the detector or switch panel signal is acquired by a single-chip computer I / O, running through the CPU internal program, and the intelligent analysis will issue a command signal. Output by the I / O port, the drive circuit controls the relay operation, and control the rooms. The power supply of the device. And through the network interface and the switch and management computer for information exchange, the network control and management of the system is realized. Seven, Wisdom Hotel Room Control System Development Prospects
In the hotel industry, staying at the hotel's growing privacy, enhances personalized demand, and feels more high-tech brought comfort, and the current status of the hotel industry can not meet these needs of guests. The hotel's industry is increasingly competitive and rising customer expectations, hotel decoration, room number, room facilities, etc., quality competition and price competition will return to the second line, forcing industry people to continue to seek hotel sales, improve service quality, reduce management costs and improve management costs and improvement The new magic weapon for customer satisfaction is to enhance the core competitiveness of the hotel. Intelligent Hotel Solutions ensure safety and energy saving, but also reduces operating costs, further improves the management efficiency and quality of service, which effectively enhances hotel competitiveness and check-in. Through intelligent upgrades, we will cultivate reputation praise, making traditional hotels to win advantages in the fierce market competition, and Haiwang Wisdom Hotel solutions have enforceable traditional hotels, making the hotel to convert past soft-hardware. Personalized, intelligent competition, thus pushing open the door of the hotel, gaining a better development prospect. "
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